GRocket complies with EU GDPR regulations.
Please review our GDPR Compliance policy below. This policy will explain how our organization uses the personal data we collect from you when you use our website or services. This policy also provides you with our Compliance Department’s contact information if you need to get in touch.
What data do we collect?
Our Company collects the following data:
- Personal identification information – Name and email address.
- Domain URL and/or IP address – required to set up your technical services.
How do we collect your data?
You directly provide Our Company with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Complete a customer survey or provide feedback on any of our products or services.
- Use or view our website via your browser’s cookies.
- Reply to emails sent from our customer support.
- Send an email to GRocket to correspond with us.
How will we use your data?
Our Company collects your data so that we can:
- Process your order and manage your account.
- Email you with information on how to use our services.
- Set up your campaign services to get you up and running on GRocket.
- We do NOT share your data for any kind of marketing or promotional purposes.
When Our Company processes your payments, it may send your data to Stripe to prevent fraudulent purchases.
How do we store your data?
Our Company securely stores your data on public cloud platforms such as AWS, Google Cloud or Digital Ocean.
Our Company will keep your data for the duration you are a customer. Once you are no longer a customer, or if you request data deletion, we will delete your data within one month of receiving a written request or emailed request.
Marketing
Our Company would like to send you information about products and services of ours that we think you might like or find useful.
- We do NOT share your data for any kind of marketing or promotional purposes.
If you have agreed to receive marketing, you may always opt out or unsubscribe at any time.
You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other parties.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:
Email us: compliance [at] grocket [dot] co
Or write: 7215 Cameron Road, Austin, TX 78752.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in to our website
- Understanding how you use our website
- Processing clicks on unsubscribe links
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this cookie data with third parties for advertising and analytics purposes. You may opt out of this anytime.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company places any privacy policy updates on this web page. This policy was last updated on January 1st, 2023.
How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us: compliance [at] grocket [dot] co
Or write: 7215 Cameron Road, Austin, TX 78752.
By using GRocket, you agree with our GDPR Compliance Policy. This policy was last updated on January 1st, 2023.